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13-15 June 2022
South Beach

Owners, CEOs, Managing Directors and GMs: if you only attend one event in 2022, make it Master Pass. As you take steps to supercharge travel’s recovery, this is the networking event of your year – and the one that will yield the most meaningful, long-lasting results for your business.

Designed exclusively for the top leaders in contemporary travel, Master Pass assembles industry thought leaders in one place so they can share ideas, explore trends and spark new partnerships with the power to transform the global contemporary travel landscape.

In addition to curated thought leadership content, a Master Pass gives you full access to L.E/Miami, so you can attend L.E/Open House sessions throughout the week; pop by the show floor to sit-in on sales meetings; and get in front of the right people at our intimate networking soirées.

What's the format?

The L.E/Master Pass is centred around Tuesday’s Master Day programme, but you’ll also have full access to everything L.E/Miami has to offer throughout the week.
  • ROUNDTABLE SESSIONS
    What: Interactive, moderated discussions focused on specific challenges

    Aim: To think-tank solutions that can be applied to your business within the next year
  • INDUSTRY INSIGHTS
    What: Expert speakers delivering case studies of business success stories

    Aim: To give you valuable insights into what they did, why they did it and why it was successful
  • EXPERIENTIAL WORKSHOPS
    What: Speaker talks on creative travel trends followed by immersive group activities

    Aim: To put you in the mindset of the creative traveller

Speakers

Serdar Kutucu

As Chief Operating Officer at Design Hotels, Kutucu is an expert in transformative, boundary-pushing travel experiences. Since 2008, he’s played a vital role in shaping DH’s collection of 350 independent and design-driven member hotels – in over 60 countries. His experience driving strategic development and company evolution have landed him the role of CEO for SLOW, a global hospitality brand based in Berlin. He’ll transition into this role in April 2020. With an instinct for brand narrative and positioning, Kutucu has an expert eye for marketing, communications and consultancy, specialising in the travel industry.

  • COO, Design Hotels
Blake Danner

After more than 25 years in hospitality, Danner is an expert in business strategy, organisational growth and development. He worked with industry icon, Ian Schrager, for almost a decade, as Senior Vice President of Sales at Ian Schrager Hotels/Morgans Hotel Group. During his time as COO for Sydell Group, Danner helped create revolutionary hotel brands including NoMad, The Line and Freehand. Currently, Danner is COO of Proper Hospitality and has been named one of HSMAI’s ‘Top 25 Most Extraordinary Sales and Marketing Minds’.

  • COO, Proper Hospitality
Claire Murray

Currently working with trends intelligence brand, STYLUS, Murray is an experienced global trend consultant who specialises in strategy delivery. With an eye for spotting the next commercial trends, Murray is ahead of the game when it comes to bespoke research and strategic advice, and is seasoned in applying her insights across industries, from travel and hospitality to technology. Prior to STYLUS, Murray spent over 5 years at Omnicom, developing creative concepts for brands such as American Airlines and Pepsico. Her expertise on future market trends is second to none.

  • Advisory Strategist, STYLUS
Ben Pundole

An award-winning hospitality entrepreneur, Pundole's expertise has built him an impressive portfolio of boutique hotels. After an introduction to Ian Schrager – through Madonna no less – Pundole quickly became a known industry expert, and now holds the Vice President Brand Experience title for EDITION Hotel Group. Pundole holds unparalleled knowledge of social media, PR and marketing in the context of hotels, restaurants and nightclubs. Most recently, he’s been recognised for his efforts to support sustainability, by launching the campaign to remove single-use plastic from the hotel industry: Stay Plastic Free.

  • Vice President Brand Experience, EDITION Hotels

Thierry Teyssier

With a background in theatre direction and event production, Teyssier has a unique ability to add a creative touch to hospitality. His impressive portfolio boasts progressive luxury establishments such as Dar Ahlam, in Morocco, ‘modern-day caravan’, La Route du Sud, in Southern Morocco, and ‘wandering hotel’ 700,000 heures – the concept hotel that changes location every six months. Teyssier has expert knowledge in brand storytelling and local culture. His focus is on making the hospitality industry beneficial to the local communities enabling it.

  • Founder, 700'000 Heures
Isolde Brielmaier

Isolde Brielmaier is The International Centre for Photography’s Curator-at-Large, and a professor of Critical Studies at NYU’s Tisch School of the Arts. Working closely with artists, Brielmaier advises on a range of global cultural projects, bringing brands unparalleled knowledge on strategy, cultural events, partnerships and more. She’s developed a range of cultural platforms for impressive brands such as Gucci, Coach, New Wave Art Weekend and Versace. Brielmaier has held senior posts at the Guggenheim Museum, the Bronx Museum of Art and SCAD Museum of Art, and her commitment to global women’s rights has led her to serve on the board of trustees for the Women’s Prison Association.

  • Curator and Cultural Strategist
Harsha Chanrai

Chanrai is the founder of Saira Hospitality, the non-profit working to connect hotels and local communities through education. After years of working with international hotel brands, Chanrai’s expertise lies in consulting luxury hotels on creating bespoke pop-up schools to both educate and empower local communities, whilst helping to increase employment rates by providing local talent to hotels. A true visionary within the luxury space, Chanrai’s upbringing in London and work across the world has given her a global eye for combining hospitality with valuable education.

  • Founder & CEO, Saira Hospitality
Rami Fustok

An expert in otherworldly experiences, Beirut-born Londoner, Rami Fustok, is the owner and mastermind behind the award-winning hotel, The Mandrake. In the heart of London’s Fitzrovia, The Mandrake is an exceptional demonstration of Fustok’s ability to merge the urban with the surreal, creating an alternate reality and sensual space, with the guest’s experience taking centre-stage. His visionary approach, artistic background, and passion for creating truly unique and immersive concepts, keep him pushing the boundaries of contemporary travel.

  • Owner, The Mandrake

Daniel del Olmo

Striving to enrich guests’ lives through positive hotel experiences, del Olmo is a passionate hotel leader with years of expert knowledge to share. As President of Sage Hotel Management, del Olmo’s expertise lies in growing hospitality brands and nurturing successful partnerships, authentic hospitality innovation and meaningful business growth on a global scale. Previously at the helm of 140 award-winning nightclub and restaurant brands, including The Bazaar by José Andrés and Michael Schwartz’s Fi’lia, del Olmo was recently named one of the most influential restaurant CEOs by Nation’s Restaurant.

  • Head of Hotels, Habitas / President, Sage Hotel Management
Eric Jafari

An expert in real estate, Jafari is one of the original co-founders of Locke Hotels. His knowledge spans acquisitions, asset management, construction, design, investment finance, and planning. He’s previously served as Managing Director of Union Hanover Securities, where he founded Urban Villa, subsequently overseeing a £500m hotel development platform. His passion for travel, food and wine stem from his nomadic upbringing – born in Los Angeles, raised in Paris and now living in London.

  • Co-Founder & Creative Director, Locke Hotels
Mark Somen

Having grown up in Kenya, studied in England and worked in the United States, Somen’s experience spans the global hospitality industry. An expert in new concept development, openings and operations management for hotels, he’s worked alongside Nick Jones as Director of Operations of North America for Soho House, overseeing locations in Miami, New York, Los Angeles and West Hollywood. After returning to Kenya in 2009, Somen took the position of General Manager at Tribe Hotel, before partnering with Yvette Jong at Craft House LLC and spending 2 years consulting on the opening of The Conduit – a private members’ club committed to building community around positive social change. Somen is now The Conduit’s CEO and sits on various boards within conservation, health and education; he is also an advisor to A Plastic Planet.

  • CEO, The Conduit
Terrence the Teacher

World-renowned Clinical Hypnotherapist and Mindfulness Wellbeing expert, Terrence the Teacher, brings a breath of calm to L.E/Master Pass. A go-to meditation guru for the world’s leading influencers, Terrence the Teacher currently holds a residency in The Wellness Clinic at London’s Harrods and writes a leading column for Harrods Man magazine. Trained in Neuro-Linguistics under Dr. Richard Bandler, he has created several chart-topping wellness and meditation apps and has collaborated with top brands such as Great Ormond Street Hospital, Soho House Group and Amanda Wakeley Private Members Club.

  • Clinical Hypnotherapist and Mindfulness Wellbeing Expert

Tansy Kaschak

An expert in social responsibility, Brazilian-Italian journalist, artist and activist, Tansy Kaschak, ignites meaningful – and essential – conversations on environmental travel. An innovative leader and global consultant, Kaschak informs businesses how to tackle both ecological and social urgencies, focusing on actionable, purpose-driven insights. With her journalistic portfolio spanning the pages of Condé Nast Traveller, Vogue and GQ, Kaschak is currently the Sustainability Editor for award-winning travel and culture website, A Hotel Life.

  • Journalist, Artist, Activist
Javier Egipciaco

With 20 years’ experience in the hospitality industry, Senior Vice President and Managing Director, Javier Egipciaco, brings his operations expertise to L.E/Master Pass. Currently managing operations at each of Arlo’s award-winning locations, Egipciaco started his career with Park Hyatt, before becoming Corporate Director of Operations for Hersha Hospitality’s Independent Hotels Collection. While at Hersha, he specialised in the development and implementation of brand-wide initiatives for HHM’s curated portfolio.

  • Senior Vice President and Managing Director, Arlo Hotels
Matt Turner

As Editor-in-Chief of international media brand, Sleeper, Matt Turner’s expertise sprawls both publishing and hospitality. Currently overseeing the strategic direction of Sleeper’s three titles – Sleeper, Supper and Starboard – Turner has expanded the brand’s portfolio, founding both AHEAD – the global awards platform – and Sleepover – a nomadic networking event for the industry’s most innovative. A seasoned speaker and travel advocate, Turner has spoken at London Design Festival and BDNY; his written works have appeared in the UK’s top news outlets, including The Guardian, The Financial Times and The Telegraph.

  • Editor-in-Chief, Sleeper

More trailblazers coming soon.

WHAT'S THE AGENDA?

Monday

13 June
Ease into your Master Pass itinerary with a welcome soirée, exclusively for our industry masters, followed by endless networking opportunities at the Official L.E/Miami Opening Event at W South Beach.

Tuesday

14 June
The Master Day: Dive into a series of intimate C-Suite sessions including roundtable discussions, expert-led seminars and hands-on workshops that will leave you inspired and ready to take your business to the next level.

Wednesday

15 June
Pop by the high-energy L.E/Miami show floor to see how your brand's meetings are going, then solidify your connections with contemporary travel's top leaders at our exclusive Master Pass Farewell Lunch.

MASTER DAY SESSIONS

01 / 04

FORGET PURPOSE: How Great Brands Succeed by Putting People First

With Thomas Kolster aka “Mr Goodvertising”, Marketing Activist

Hop off the performative social and environmental bandwagon and put power in the people’s hands. Say goodbye to just delivering experiences and say hello to putting people first.

Internationally acclaimed purpose pioneer, Thomas Kolster, explains how people are truly motivated to act when they’re put in charge of their own life and happiness.

COMMUNITY FIRST: How the Power of Community Can Revolutionise Travel Operations – From Talent to Guest Experience

With Harsha L’Acqua, Founder & CEO, Saira Hospitality

Learn to take a community-first approach to our industry’s biggest challenges when it comes to sourcing, training and retaining talent.

Industry leader, Harsha L’Acqua, shares years of learnings and explores a playbook of methods to engage, inspire and celebrate local communities. You’ll leave this session enriched and ready to revolutionise hiring habits.

DEEP DIVE TO SURVIVE: Empowering People to Thrive

With Harsha L’Acqua, Founder & CEO, Saira Hospitality

Learn how to counteract some of the biggest issues facing our industry today – from cookie-cutter experiences to low staff retention and the struggle to differentiate in a busy marketplace.

Harsha L’Acqua elaborates on the power of a community-first approach and shares her expertise on empowering people in your local community in order to take your business to the next level.

THE LONG GAME: Leveraging the Collective to Influence Policy Change at the Highest Level

With Paul Charles, CEO, PC Agency

2022 is a year like no other as we emerge from the pandemic with new knowledge, new insights and new lived experiences. But how can we leverage this to influence public policy?

Policy pioneer, Paul Charles, delves into how brands can effectively collaborate with government leaders to land public policy that prioritises the hospitality sector – at a time when luxury travellers’ expectations are higher than ever before.

Ready to master your industry? Let's do it.